The Isleta Health Center now has an entrance and exit only, to enter the parking lot please use the northeast entrance and to exit please exit to the southeast.
The Health Center has purchased two exterior buildings, one is for the pharmacy drive up and the other for screening appointments, temp checks, and check-in.
Face masks are required at all times.
Please let the staff know immediately upon arrival if you are experiencing any of the following symptoms:
Let the staff know if you have traveled out of state or traveled to a coronavirus "Hot Spot".
What is a hot spot? A hot spot is not a public health term, but has been used to describe areas with a particularly large cluster of COVID-19 cases.
Monday through Friday - 8 a.m. until 4:30 p.m.
The Behavioral Health Clinic has resumed direct patient contact on Monday, June 8, 2020, with careful adherence to protocols as established by the Isleta Health Center to include:
Call 869-5475- Make an appointment to meet with a therapist - sometimes you can’t wait - If you or someone you know is having a mental health crisis, call 1-800-273-8255 for the National Suicide Prevention Lifeline. You can also text HOME to 741-741 for free, 24-hour support from the Crisis Text Line.
TTY Hearing Impaired for ISD: e Benefits Coordinator will be conducting appointments via phone. If you have any questions regarding benefits please call 505-869-4469.
Listed below are phone numbers and websites available to assist with benefits.
The following is in place until further notice:
Medical Record requests need to be done in writing. A release of information form needs to be completely filled out.
If you are needing Medical Records to be send to a Provider, please list the Provider information to include Name of Facility, Address and Fax information. Providers may also contact the Health Information Department and request information directly.
If a patient removes their mask while waiting for their provider their appointment may be cancelled.
Please call to schedule a same day appointment.
Sore throat, sprained ankle, U.T.I. ...etc.
The Isleta Health Center now has an entrance and exit only, to enter the parking lot please use the north east entrance and to exit please use the southeast.
Please let your provider know if you are having the following symptoms:
Let your provider know if you have traveled out of state or travelled to a “Hot Spot”. What is a hot spot? A hot spot is not a public health term, but has been used to describe areas with a particularly large cluster of COVID-19 cases.
Information about COVID testing events will be posted as they become available.
Updated Patient Registration Process
We are now doing drive through screening for appointments. Please stay in your vehicle and wear your mask. A nurse will come to your vehicle and take your temperature and ask you some screening questions pertaining to COVID-19. Once you have completed the screening the nurse will instruct you where to park for your appointment.
Patient registration is now calling all patients to pre-register them for their appointments 1 to 2 days before their appointments. We will call and identify ourselves as Isleta Health Center patient registration.
** If patient registration was unable to reach you prior to your appointment by phone then a patient registration representative will come to your vehicle and review the information below with you:
We are asking patients to review and update their demographic information or their children’s information if the child has an appointment. The following information will be updated:
Masks are required to be worn at all times while on the Health Care Center grounds.
Pharmacy is currently offering pick up and drop off services outside located on the North-side of the Health Care Center. Please remember you must have your mask on at all times even when you are in your vehicle to utilize pharmacy drive through services.
Refill requests require a 24-hour turnaround time. Refills may take up to 72 hours for providers located outside the Isleta Health Care Center.
The refill line 869-4590 is available 24 hours a day 7 days a week. Messages for pharmacy may also be left on the refill line for the pharmacy staff.
The physical therapy clinic is currently providing one-on-one, in-person treatment sessions. However, the check-in process looks a little different.
Please don’t hesitate to call 505-869-4398 with any questions.
Purchase Referred Care (PRC):
The PRC department is very busy during this time of COVID-19, and may be difficult to reach. You are encouraged to leave a detailed message and phone number where you can be reached. Please be assured that your call will be returned in a timely manner.
Phone numbers for PRC staff are as follows:
Erin , Manager: 505-869-4488
Antoinette Peralta, Clerk: 505-869-4396
Renee Lujan, Clerk: 505-869-4862
Andrena Martin, AP Clerk: 505-869-4381