Patient Registration is located in the main lobby. They are able to assist with patient check-in for scheduled appointments, help with completing needed forms, directing patients to the correct clinic, and new patient application help.
This document is required to be completed in its entirety and returned in person along with all the original documents listed below. Patient registration will review the application and the original documents, make copies and return original documents to applicant: (Check list is part of the document)
▪ Non-Isleta tribal members residing on Isleta Pueblo submit Permission to Reside on
Pueblo Letter issued by Isleta Governor’s office.
▪ Letter stating Community Ties to Isleta Pueblo.
Once the application is reviewed for completion and received by patient registration the application is logged and forwarded to administration for determination. Any application missing needed documentation will be returned to the applicant. Please allow administration some time to complete the determination process. If after a month you have not heard anything regarding the submitted application please call billing supervisor (505)869-4888 for status update.
Mother’s valid tribal ID/or CIB
Father’s Valid tribal ID/ or CIB
(unwed parents) notarized Declaration of Paternity
This document allows us to see you, treat you and bill your insurance. It contains our privacy notice (Health Insurance Portability and Accountability Act) and Patient Rights and Responsibilities.
This is our privacy notice (Health Insurance Portability and Accountability Act). This pamphlet explains how we may and may not utilize your protected health information.
This document explains both your rights and your responsibilities as a patient at Isleta Health Center.
Please reach us at if you cannot find an answer to your question.
The Isleta Health Center is federally funded and provides services to qualified Native Americans. Proof of patient eligibility must be maintained in our patient files and is collected during the new patient application process.
A patient is considered established once they have been accepted through the application process and have completed a comprehensive visit with a primary care provider. Only established patients are eligible to access Same-day appointments to address urgent needs.
The primary purpose is to collect your accurate and complete information and to acquire your signatures for you Assignment of Benefits, Consent to Treat, receipt of our Notice of Privacy Practice and Patients’ Rights and Responsibilities. This process is in compliance with both federal/state laws and healthcare accreditation standards. It is the first step to assuring our provision of high quality patient care, especially in matters where your primary care provider must contact you immediately to give you explicit medical instructions.Add an answer to this item.
The amount of federal funding is not adequate to meet the growing health care demands. Fortunately, the provisions of the Indian Health Care Improvement Act (IHCIA) authorizes an Indian tribe a right of recovery. This means the Pueblo of Isleta has a right to recover from insurance companies the reasonable expense it incurred in providing health services to its members just like any other private medical facility. The difference is the Health Center will not charge you the balance not paid by your insurance plan.
Your primary care provider may need to issue you a referral for immediate medical care to an outside facility. The Health Center’s care coordinators must rely on your insurance information to effectively coordinate your care through your insurance network to reduce potential medical costs to you and your family.