health center

Monday through Friday - 8 a.m. until 4:30 p.m.

The Behavioral Health Clinic has resumed direct patient contact on Monday, June 8, 2020, with careful adherence to protocols as established by the Isleta Health Center to include:

• Entry through Isleta Health Center main entrance only (temperature taken)
• Patients must be on time for appointment and wear face masks
• Appointments scheduled at 15-minute intervals in order for patients to sign in and maintain social distancing 
• Only one patient allowed in lobby at any one time 
• All Behavioral Health staff members maintain distance of at least 6 feet 
• All Behavioral Health staff members wear masks
• Offices and lobby sanitized before/after each patient encounter

Call 869-5475- Make an appointment to meet with a therapist - sometimes you can’t wait - If you or someone you know is having a mental health crisis, call 1-800-273-8255 for the National Suicide Prevention Lifeline. You can also text HOME to 741-741 for free, 24-hour support from the Crisis Text Line.

• Please call (505) 869-4499 to schedule a same day appointment .   
• Some visits can be done via telephone call  
• In person visits require a mask at all times.  
• Please arrive 15 minutes prior to your appointment time. 
• You must check in at the east side of the clinic for a temperature check and screening, you will be directed where to park, and a member of the IHC staff will escort you into the building.
• No visitors allowed unless you have a minor patient.
• Only the patient with the appointment will be allowed into the building.  The only exception is and adult accompanying a minor patient

• Dental is no longer accepting walk-ins.  Please call at 8am to schedule a same day appointment.

• Emergency Care: Pain management, extractions
• Routine Care: Exams, x-rays, cleanings, sealants
• Restorative Care: Fillings, root canals
• Periodontal Care: Scaling and root planning
• Orthodontics: through AIDC -- Not taking new patients at this time

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Updated Patient Registration Process

We are now doing drive through screening for appointments.  Please stay in your vehicle and wear your mask.  A nurse will come to your vehicle and take your temperature and ask you some screening questions pertaining to COVID-19. Once you have completed the screening the nurse will instruct you where to park for your appointment. 

Patient registration is now calling all patients to pre-register them for their appointments 1 to 2 days before their appointments. We will call and identify ourselves as Isleta Health Center patient registration. 

** If patient registration was unable to reach you prior to your appointment by phone then a patient registration representative will come to your vehicle and review the information below with you: 

We are asking patients to review and update their demographic information or their children’s information if the child has an appointment. The following information will be updated:

1. Current mailing address and physical address  
2. Current Telephone numbers – Very important we have your current phone numbers. This is how our providers are reaching their patients. 
3. Emergency Contact information, Next of Kin information
4. Employment information for self, spouse if applicable.
5. Insurance information
6. We will be asking that you update your Assignment of Benefits, Consent to Treatment, and Acknowledgement of receipt of notice if Privacy Practice. We will read this to you and ask for permission to sign on your behalf. 
7. Current email address
8. We will also request any documentation that the file is lacking such as Birth Certificate, SS card, Tribal ID card or CIB. Please bring the requested information to your appointment and we will make a copy for your file.